“I wish I knew then what I know now.” A hopeful companion to age and experience, wisdom arrives after repetition, failure, success, and an acknowledgement of a previous lack of it. When I think of the lifespan of my dental practice, it divides into pre and post Dr. Steven Katz.
The extreme uncertainty of the early stages of COVID shutdown led me to attend hours and hours of continuing education remotely. Fortunately, Dr. Katz's presented a course for the Academy of General Dentistry which I immediately connected with. His focus: comprehensive diagnoses, excellence in treatment planning, integrating and growing hygiene therapies, and delivering elevated care to every patient. The rest he said would take care of itself. And it did.
I worked w/ Dr. Katz for several years and with his guidance and counsel, my practice not only survived after COVID, but thrived to new heights previously unachieved. He coached myself, my associate, and the rest of my team to a heightened level of awareness of patient needs and helped develop the protocols to deliver that necessary amplified care. Through practical treatment planning exercises, verbiage scripts, and team-wide calls to organize and integrate my vision for the office, we became a comprehensive dental care facility.
On a personal level, Dr. Katz became a trusted sounding board for clinical guidelines, staff concerns, and offered invaluable support when making difficult decisions. I can’t recommend Dr. Katz highly enough to any dentist looking to clear the fog of uncertainty that often comes with owning a practice.
Dr. Matthew Talott – Northville, Michigan
I can’t recommend Dr. Katz enough. Working with him as my dental coach was a game-changer for both my practice and my personal growth. He taught me how to step up as a leader, guiding me to refine my skills in diagnosis and treatment planning with confidence and precision. Beyond the technical expertise, Dr. Katz showed me how to build genuine trust with my patients, making it so much easier for them to accept the treatments I recommend. The impact has been incredible—my office is thriving, production is up, and I’ve never felt more satisfied with my career. If you’re looking to elevate your practice and find fulfillment in dentistry, Dr. Steven Katz is the one to turn to.
Dr. David Magid – West Caldwell, NJ
Have you ever struggled with trying to teach an associate or hygienist or even a dental assistant what warrants placing a crown on a tooth, or when restorations need to be replaced, what that tooth looks like, and how to "tee up" the patient for the doctor? I did for years, and I'm pleased to recommend Dr. Steven Katz whom our office had the pleasure to work with a few years ago. He has developed a show and tell system of training for your staff using photographs of everyday patients who need treatment so that they will recognize when it is time to engage the patient. Steve was himself a very successful clinician for years and can teach your staff this skill set that can significantly increase your patient's oral health and in turn your bottom line, a phrase I like for this approach is "doing good while doing good". The difference in our office production was dramatic. We live in a world where everyone seems to promise the moon, the difference is Steven will deliver.
Dr. James Dow – Wallingford, CT
It is my pleasure to write this recommendation for Dr. Steven Katz. As a client, I have had the privilege of working with Dr. Katz and benefiting firsthand from his expertise in several critical areas of practice development. His guidance has been instrumental in helping me and my team elevate our approach to patient care and practice management.
Dr. Katz has an exceptional ability to calibrate and improve diagnostic accuracy, ensuring consistency across clinical teams. His strategic insights into treatment planning have enabled us to present comprehensive options that align with patients’ goals and improve case acceptance. Beyond his clinical acumen, Dr. Katz’s leadership development strategies have significantly strengthened our team dynamics and empowered our doctors to lead more effectively.
What truly sets Dr. Katz apart, however, is not just his professional expertise but his genuine investment in the people he works with. When you collaborate with him, you don’t just gain a trusted advisor—you gain a lifelong friend who is deeply committed to your success and growth. His unwavering support and authenticity make him a valued partner and a cornerstone of any team he works with.
Miguel Casañas Jr. DDS – Mineola, NY
In 2017, after consulting with several dental consultants whose approaches didn't resonate with me, I had the opportunity to meet Dr. Katz. Despite a long and challenging workday, he visited my office, and we engaged in an extensive discussion about my current situation and future aspirations. His background as a fellow New York dentist allowed him to understand my objectives deeply, especially my ambition to transform into an oral systemic practice.
Dr. Katz's guidance was transformative. He assisted me in becoming a more effective leader, established a solid clinical foundation for my hygienists and associates, and fostered a more positive organizational culture. He redefined our periodontal protocols, emphasizing the critical connection between oral health and overall systemic health. Additionally, he overhauled our comprehensive examination procedures, ensuring they were thorough and patient centric. By implementing these comprehensive strategies, we enhanced patient outcomes and positioned our practice at the forefront of holistic dental care. Reflecting on my journey, it's evident that Dr. Katz laid the groundwork for the success I experience today.
Dr. Bahram Hamidi – Manhattan, NY
Working with Dr. Katz has been a game-changer for my dental practice. His expertise has brought consistency to our clinical diagnoses and improved treatment acceptance through a structured approach to reviewing clinical photos, refining patient communication, and enhancing the overall patient experience.
Under his guidance, our team follows a systematic process: we take clinical photos, identify potential issues, and use benefit-focused scripts to educate patients. This approach allows patients to take an active role in co-diagnosing their dental issues, empowering them to make more informed decisions about their oral health.
Beyond clinical improvements, Dr. Katz has helped me grow as a team leader, fostering a culture of collaboration and continuous improvement. His mentorship has been invaluable, and I am grateful for his guidance and support.
Dr. Min Chao – Pittsfield, MA
Dr. Steve Katz has been a mentor whom I have the deepest respect as a successful dentist and a leader. Meeting Dr. Katz at the early stages of my professional dental career was one of the best things that happened to me as a dentist. We first met in 2017 and he went straight to work in assessing what needed to be done to improve my practice's workflow. Dr. Katz was instrumental teaching me on diagnosing and treatment planning for optimal outcomes, ways to improve on case acceptance, and most of all, developing a leadership skillset as a dentist. It may have taken decades of trial and error to learn what I know now, but having met Dr. Katz at the onset of my career was very helpful in developing myself into a more experienced professional in the field of dentistry. Not only I have gained more knowledge and experience as a leader and as a clinician, but my own private practice has also seen growth since 2017 and it has tripled in size. Dr. Katz is a professional who truly cared for the well-being of myself, my team and my practice, and his genuine concern for growth and improvement for me has always been the reason for my respect to him as a dental professional, mentor, and as a friend.
Dr. Sean Lee – Newtown, CT
Comprehensive General Dentist
Major, MAARNG Dental Officer
When I first met Dr Steve Katz in 2017, he quickly recognized how toxicity in my practice was being caused by my office manager. He introduced me to a very bright and conscientious young woman who I hired to replace her, and he helped me train and develop her to become an absolute superstar. Soon after that he helped our practice introduce a proactive and progressive periodontal program for my hygienists. The improved diagnosis and treatment follow-through raised the standard of care and helped patients enthusiastically appreciate the value of their periodontal treatment. He helped us improve our diagnosis criteria and this opened many more restorative opportunities that we were able to convert to comprehensive treatment with much improved treatment acceptance skills and predictable success. I appreciate how he has helped me become an even better leader for my team. The result of working with Steve is that my practice has grown tremendously in scope of care and revenue. I very much appreciate how Steve has positively affected my career and I highly recommend him for both new and seasoned practitioners.
Dr. David Goldberg – Bellerose, NY
In 2009 I decided it was time to hire a Practice Consultant. I sat down with several and decided on Steven Katz. Steve and I worked together for about a year but It did not take that long to see results. His approach was for my entire team. He helped me tremendously in diagnosis, treatment planning case presentation and case acceptance. I learned how important each team member is to the success of a Practice and how to be a more effective leader. What made a big difference was his verbal scripts. Knowing what to say and how to say it was amazing. Steve still checks in on me from time to time. I can say without his mentorship I would have hung up my loupes and called it a career years ago. Steve will bring you to a level you never thought was possible.
Dr. Nicholas Laudati – St James, NY
I had the pleasure of working with Dr. Katz and it was an extremely valuable experience for me. I took over a dental practice and knew that without some guidance and coaching, we were not going to make the strides necessary to take things to the next level. Dr. Katz and his team came in to help coach my team. Dr. Katz worked one on one with myself and my associate dentist. He helped us to practice dentistry in a way that was conducive to providing the best care for our patient population in order for them to preserve their dentition and improve upon their overall oral health. Instead of being concerned that I was over-diagnosing and would scare patients away from the practice, Dr. Katz showed me the correct way to diagnose and present treatment for all dental issues. Because of this, I have become more confident in the way I practice dentistry and it has paid enormous dividends for myself, my practice, and most importantly, my patients. I can’t recommend Dr. Katz enough and know that if you seek his guidance, his expertise will benefit you, your practice, and your patients.
Dr. Devin Kuller – Toms River, NJ
I had the opportunity to work with Dr. Steve Katz in my practice back in 2021. Our practice was struggling at the time with team member turnover and low morale after the COVID-19 pandemic. Our goal was to put together a new cohesive team, implement better management and clinical systems and improve the culture within our practice to begin enjoying our workplace again.
Over a period of 1 year, Dr. Katz and his team spent time in our practice focusing on improving communication, implementing regular team meetings, block scheduling and new hygiene protocols to improve daily workflows in our practice. The end result was that our team is able to work more efficiently, productively and most importantly, with less stress.
Today, there is a lasting impact of Dr. Katz’s program in our practice with measurable outcomes as well as intangible improvements. I would recommend his services without reservation.
Naren Rajan, DMD, FAGD - Mendham NJ
Assistant Director Digital Dentistry, Touro College of Dental Medicine
Working with Dr. Steven Katz has truly transformed the way I approach my practice. After being stuck in a zero-growth phase for several years, I wasn’t sure how to move forward. Dr. Katz’s guidance in leadership, team dynamics, and especially patient management and communication gave me the tools to rebuild momentum. His approach to communication wasn’t just about talking to patients—it was about building real trust, which became the foundation for stronger relationships and long-term growth.
With his support, I was able to create a work environment where my team feels inspired, confident, and aligned with our shared goals. He also helped me understand how to use key metrics in a way that drives growth while reducing stress for both myself and my team. His insights into developing systems that support sustainable growth have been instrumental in helping us scale without sacrificing the quality of care we provide. I’m incredibly grateful for the foundation he helped me build and the lasting impact his coaching has had on both my personal development and the success of my practice.
Dr. Michael Swirsky – Larchmont, NY
“Dr. Katz possesses a remarkable ability to empower dental teams in enhancing their clinical diagnostic skills, optimizing treatment acceptance, and improving their hygiene departments with both clarity and confidence. He is recognized as a leader in the transformation of dental practices, inspiring teams to adopt a broader perspective and operate with a renewed sense of purpose. His profound insights regarding treatment acceptance and hygiene development consistently promote strong leadership and nurture practices that are genuinely dedicated to growth and success.”
Brian Denike, Practice Sales & Growth Consultant, Henry Schein
"I’ve had the privilege of knowing Dr. Steven Katz since he was still practicing in his award-winning Long Island practice. Having been a dental sales representative for over 30 years, I had visited literally thousands of practices through the years. Without a doubt, Dr Katz’s office was the best managed and most highly functioning office that I had ever seen. Since I have seen him coach many of the practices that I served, I have seen him bring that same level of excellence and productivity to all the practices that he has worked with. His engagement with a practice helps them develop an improved culture which motivates the team to want to work hard for the benefit of the patients, and the practice. I’ve seen him help the practices transform their hygiene departments into profit centers that also help to keep the doctors’ chairs filled with productive restorative treatment. He has given the doctors, both young and old, improved skills and renewed confidence in treatment presentation, and I’ve seen their treatment acceptance rates soar. Young doctors have benefitted from his leadership training with them. I have literally seen him help practices double their production in a year, and the systems enable them to keep growing over time. Every practice that he has worked with, out of my clients, feels that working with Dr Katz was the best decision that they ever made.”
Ronnie Klein, COO
Real Virtual Team
(Dental IT company with over 200 dentists)
I have had the pleasure of working with Steven M. Katz, DMD for over 25 years. I started with Steve in 1999 as his computer consultant and grew with him as his practice increased and my consulting developed into the Managed Services provider it is today.
Many of my clients have benefited directly from the consul of Dr. Katz, whether in streamlining processes or developing increased production through the proper use of technology aids, Dr. Katz has had a holistic approach to increasing practice profits, staff buy-in and patient acceptance.
I have seen first-hand practices brought from the brink of failure to what I would categorize as raging success! It has been a pleasure to see and check in with offices to hear the stories of great success, increased production and improved quality of life.
Scott Sanford – Islip, NY
President, Healthy IT